RUN-CHICKEN doors are high-quality products made in Europe. We use aluminum as the main material for the door, which means they are really sturdy in comparison to plastic or wood. All RUN-CHICKEN doors are waterproof (IP56 Standard) and durable. We run several environmental tests to make sure you get a quality product that will last for years. 

RUN-CHICKEN door is set to the default factory mode unless configured differently by the user. This mode works fantastically for 95% of users. In factory mode, the door will open automatically every morning 20 minutes after sunrise and close automatically 20 minutes after sunset. The automatic setting uses a specially constructed light sensor that is only sensitive to natural light. You can also program the opening and closing time using the button or RUN-CHICKEN app.

For more information, watch the video.

RUN-CHICKEN door has built-in GPS technology that automatically detects the time zone. The time of sunrise and sunset in your location is automatically calculated.

No, the RUN-CHICKEN door has a safety mechanism (anti-pinch system) that detects if any chickens are in the way when the door is automatically closing. The door will stop, reopen, and then try to close again. This feature will protect your precious chickens from getting hurt.

Genuine RUN-CHICKEN products are made from aluminum and have a specific “chicken” logo that represents the border line of the country Slovenia. If you find an (online) retailer that may be offering counterfeit RUN-CHICKEN products or if you have concerns about the legitimacy of a product that you have purchased, please contact us via our customer service channels and provide as many details as you can (images of the item you purchased, the name and location of the seller and/or the website address). This will help us to identify the problem and follow up accordingly.

We ship worldwide, except in the following countries: China, India, Serbia, Bosnia and Herzegovina, and Russia. Shipping is free worldwide for all customers that purchase RUN-CHICKEN products in the official shop (www.run-chicken.com).

We will ship any purchase you make in RUN-CHICKEN official shop as promptly as possible, usually in three days. Once your order is complete, you will receive an e-mail with information about the estimated delivery time and tracking details. You can insert the tracking number directly in the carrier’s tracking system to follow your package. Delivery for the USA usually takes 2–3 days and 3–5 days for other countries.

We offer customers 30 days return policy and a full refund on all purchases in our official shop. In order to return RUN-CHICKEN product, you must meet the following conditions:

• The return must be sent back within 30 days of the delivery date.
• The product must be in its original, unused, unaltered condition.
• The product must be returned with the original packaging.

For more information, read Shipping and Returns.

The warranty is valid for 1 year. The warranty can be claimed online by registering the product at https://run-chicken.com/product-registration/. The warranty covers defects in materials and workmanship. It does not cover issues caused by damage due to shipment, handling, storage, accident, impact, abuse, or misuse. The product’s warranty automatically expires in case of improper maintenance.

To qualify for our warranty, you must:

• Complete the online warranty registration form within 30 days of purchase.
• Be the original purchaser of the product. Used goods are sold to the exclusion of any warranty.
• Notify us of defects before the period expires.

For more information, read Shipping and Returns.

If the RUN-CHICKEN product is out of warranty but is reparable, we are happy to help. Our customer support will determine the cost of the replacement part (plus associated shipping charges).

RUN-CHICKEN door is a great present for every chicken keeper. An automatic chicken coop door will make raising chickens easier for people of all schedules and protect the flock from predators. Every season we offer limited edition designs of RUN-CHICKEN doors. We can also make an engraving on the door for your special person. Share your ideas with our customer support, and we will help you give an unforgettable gift.

The door is available in three colors: Red, Brown, and Gray. We are open to feedback on any further colors to include in the future.

No. RUN-CHICKEN automatic coop door model T50 is optimized for use with batteries that run for a whole year before you need to change them. Because of that, we have stopped selling the old model T40 that was working on an electrical / cable connection. Most customers even switch from the old model to the battery-powered one. After a year, customers are happier now that they have a battery-powered door versus the old electrical door.

We recommend that our customers use AA/LR6 standard size high-quality batteries, such as Duracell or Panasonic. If you use high-quality batteries, the door will function for a whole year, even in very cold climates.

The battery lasts at least a year.

You will know that your battery is new and charged when you see a GREEN light (battery indicator) blinking on the upper front right of your door.

You will know that your battery is running out when you see a RED light (battery indicator) blinking on the upper front right of your door.

The RUN-CHICKEN Automatic Coop Door will not open at sunrise and will remain closed to secure your chicken coop from predators. When that happens, you should change the battery right away so that your door will resume working. You could manually open the door, but that is not recommended.

Yes, please reconfigure them by using the button.

The BLUE light starts to blink when the unit’s sensor recognizes the change of day to night, and vice versa, which means that the door will soon open or close. BLINKING means that the door is in “preparation” mode to open or close and does not use a lot of battery life.

The RUN-CHICKEN Automatic Coop Door can withstand cold temperatures, but for the sake of your chickens, you should insulate your coop, use heat lamps if needed, and heat the water to keep it from freezing. This will ensure that your chickens and the door will remain very happy.

No. As far as rain, snow, ice, and cold are concerned, our RUN-CHICKEN Automatic Coop Door is designed to be mounted on the outside of your coop. There is a setting imbedded in the door that boosts the power of the motor to open the door if the temperature causes the door to get stuck.

No. The wind does not affect the door whatsoever because of the strong and sturdy material that the doors are made of.

They are, and they have an Ingress Protection Grade of 67, which means that water will not damage the electrics so that a high-pressure cleaner can be used to clean the door.

The motor in the door takes ten seconds to open the door and ten seconds to close it. Between dawn and dusk, your chickens can go in or out of the coop as often as they wish.

Installation shouldn’t be a problem; you can view our installation video. All our products come ready to install. Skill with a screwdriver is required to fit your door, ensuring that maintenance is effortless. The Light Sensor works with natural light and is designed with a Universal Plug and Play concept, so there is no need for additional assembly or disassembly. Once a year, you may need to change the battery according to the battery indicator (for the changing of batteries, please refer to the product and installation manual, ask us by email at [email protected], or contact us via our social media channels, linked on our website). As far as maintenance goes, a clean with a damp cloth once in a while and sweeping away debris under the door will ensure it can continue to operate securely.

We do not recommend installing it any other way than it is shown in the installation manual, as the door will not shut and operate properly. The drive unit box must remain on top for safety reasons.

Yes, the RUN-CHICKEN Automatic Coop Door works well on various types of coop.

You have the option to easily program your RUN-CHICKEN Automatic Coop Door with the button found on the door. All instructions are found on our website in the “Instruction Manual” tab found at the bottom of the page.

Yes, we are still helping our long-standing customers, so any questions you may have about our older models can be directed to [email protected].

We launched the Model T50 in 2021, and in 2022 we released an updated T50 model. All our products share the same qualities – quick installation and easy use. In addition, all our models are sturdy and have an elegant design, the best materials to satisfy all customers. Stay tuned, because in the upcoming years, we are planning to make and sell other exciting products.

In the future, we want to offer products that would help busy farmers, and we love seeing people putting them to use. In addition, we love to hear feedback because it allows us to produce and invent an even better product.

The logo of a rough chicken outline represents our home country map of Slovenia, EU, shaped like a running chicken. This was also an inspiration for the brand’s name RUN-CHICKEN because the map looks like it depicts a running chicken.