Eternal BT RUN-CHICKEN Door

Specifications

Testimonials

Frequently Asked Questions (FAQs)

• Why do I need an automatic coop door?

  “RUN-CHICKEN automatic chicken door is a product I would whole-heartedly recommend to any poultry owner, as this will work as an automatic duck door as well. This automated door has made my life easier as a chicken keeper and it keeps the chickens safe. I think this is something every poultry owner should try. This is the best door opener for a chicken coop, and it looks great as well.” —Linnea, The Farmers Cupboard.

• How does the RUN-CHICKEN door work?

  The RUN-CHICKEN door is set to default factory mode which works fantastically for 95% of users. It opens automatically every morning 20 minutes after sunrise and closes 20 minutes after sunset using a light sensor. It can also be programmed using the button or the RUN-CHICKEN app.

  For more information watch this video. 

• How does the RUN-CHICKEN door know what time it is at my home?

  The door has built-in GPS technology that automatically detects the time zone and calculates the local sunrise and sunset times for automatic operation.

• Can the RUN-CHICKEN door crush my chickens?

  No, it has a safety mechanism that detects if any chickens are in the way when the door is closing. It will stop, reopen, and then try to close again to ensure the safety of your chickens.

• Does the RUN-CHICKEN door work on Wi-Fi or Bluetooth?

  The RUN-CHICKEN Eternal BT model operates using Bluetooth connectivity, allowing you to control and program your coop door exclusively via the mobile app—no buttons needed.

• What kind of material are the RUN-CHICKEN doors made of, and how thick are they?

  The doors are made of aluminum, with varying thickness for different components, coated in high-quality, non-toxic powder paint for durability.

• What array of colors does the RUN-CHICKEN Automatic Coop Door come in?

  The door is available in three colors: Red, Brown, and Gray. 

• How long will the RUN-CHICKEN door last?

  RUN-CHICKEN doors are made in Europe using sturdy aluminum, making them durable and long-lasting under various environmental conditions.

TROUBLESHOOTING FAQ

• What should I do if my product arrives damaged?

  Damage during transport is very rare. If you notice any visible or hidden damage, report it immediately to the carrier within seven days and to our customer support within 21 days of receiving the order.

• What should I do if the door is not operating smoothly or at all?

  • Check for Obstructions: Ensure there are no obstructions in the door’s path. Clean any dirt or debris from the rails and door area.
  • Installation Check: Verify that the door has been installed correctly according to the manual. It should be mounted vertically and level.
  • Battery and Solar Panel Check: Ensure the solar panel is clean and exposed to sufficient sunlight. Check if the batteries need replacing, even though they are solar-recharged, they may deplete in conditions of prolonged poor weather.

• My door isn’t opening or closing automatically. What could be the issue?

  • Light Sensor Adjustment: If installed inside or in a shaded area, the light sensor might not receive enough light to operate correctly. Adjust the placement or manually set the opening and closing times using the app.
  • Battery Power: Check if the batteries are correctly installed and charged. Solar panels should be clear of obstructions and dirt to charge the batteries effectively.
  • Reset the System: If you suspect a software glitch, reset the door to factory settings by holding the reset button for 15 seconds or power cycling the device.

• What if the door stops operating in cold weather?

  • Unfreeze Mechanism: Check if the door or mechanism is frozen. If so, gently thaw the affected components without applying direct heat.
  • Battery Performance: Cold weather can affect battery performance. Ensure the batteries are in good condition and consider insulating the battery compartment if temperatures drop significantly below freezing.

• The door is closing on my chickens, what should I do?

  • Safety Mechanism Test: Test the anti-pinch safety feature by gently obstructing the door during closure. If it fails to stop, contact customer support.
  • Adjust Sensitivity: If available, adjust the sensitivity settings of the safety mechanism through the app or control panel.

• What steps should I take if the door remains closed in the morning?

  • Manual Override: Use the manual override function to open the door if needed.
  • Check Light Settings: Ensure the light sensor is not being triggered by artificial lights during the night, which could keep the door closed.
  • Reprogram the Timer: If the timer has been set, ensure the programmed times align with your desired operation times.

• How can I ensure my door operates efficiently for years?

  • Regular Maintenance: Regularly clean the door and solar panel. Check mechanical parts for wear and ensure the battery contacts are clean and secure.
  • Firmware Updates: Keep the door’s firmware updated through the app for optimal performance and new features.
  • Professional Advice: If issues persist, consult the installation guide or contact RUN-CHICKEN customer support for professional advice and support.

• How do I know the batteries need changing?

  A green light indicates batteries are charged, while a red blinking light shows the batteries are low. If the red light blinks and you don’t change the batteries, the door will remain closed to keep your coop secure.

• What does a blinking blue light on the door indicate?

  It signals that the door is preparing to open or close, indicating a change from day to night or vice versa.

• Can the RUN-CHICKEN door be installed on mobile or unconventional coops?

  Yes, the door is versatile enough to be installed on various coop types, including mobile and tractor coops.